We’ve all heard the ERP implementation horror stories. A company sinks hundreds of thousands of dollars into a new ERP system, only to lose hundreds of thousands of dollars. These companies make critical mistakes during the ERP implementation process that puts them down in the books as an “implementation horror story”.
To become an implementation horror story, follow these simple steps:
- Backwards Priorities
When implementing ERP, it’s hard not to get caught up in the price. However, if you want to become an implementation horror story, look no further than the price. Your priorities when selecting ERP software should lie in how it will fit your business needs and what kind of support you’ll get from a consulting. Most ERP implementation horror stories stem from the number one priority of a company focusing on price.
- Little to no planning
The best way to become an ERP implementation horror story is to sit back and relax. Don’t bother to plan out documentation, integrations, data or training. Companies that succeed in ERP implementation map out their goals with the system and create markers to meet throughout the implementation process.
- Leave the executives out
Leaving the higher ups in the business out of the process is a sure-fire way to become an implementation horror story. There are many different aspects that go into choosing and implementing an ERP system than just IT. Executives can help to boost training morale and understand where the business needs help from an ERP system most.
- Give little time or support
Implementing ERP is not a quick task. If you want to rush the process, however, you will become an implementation horror story. Further, if you don’t want to use a consultant and plan to put all the burden on your IT and employees, you will double your chances at failure. Your departments will surely burn out on a system that they don’t understand.
- Skip the test
If you’re willing to skip testing the program before the go-live date, expect failure. Not only is testing the system important to ensure that all areas of the software are working, but it’s important for your employees as well. They need time to make sure they don’t run into any roadblocks before the system has been fully implemented.
- Don’t train your employees
Your ERP users are one of the most important steps in a successful implementation process. If you’re trying to become an implementation horror story, make sure they’ve never touched the system before go-live. The less trained ERP users are, the more likely they will resist using the system and you will have wasted your time and money. Make sure you plan out time to train and get your users used to the system if you want to be successful.
Surely, no one wants to become an ERP implementation horror story. You’ll lose thousands of dollars, time and reputation points. Although implementation can be complicated, the concept is simple: plan ahead, get everyone involved, take your time and ask for help from professionals in the system.