Chardon, OH, July 1, 2015 – e2b teknologies, an Epicor reseller, developer, and Epicor consulting company, today announced a new customer in the business services industry has selected e2b teknologies to support their implementation of Epicor ERP.
With over 90 years in business the company provides total office solutions for customers across industries including healthcare, professional services, education, finance, manufacturing, government, non-profit, and retail. Prior to Epicor ERP, the company used an underperforming system that did not address key business issues such as complex reporting requirements, CRM opportunity management and multi-company transactions and consolidations. After carefully evaluating other leading solutions including SAP Business One, the organization chose Epicor ERP as it offers them all of the tools and features they need today with the ability to adapt to future growth and changing business needs in the future.
Furthermore, the company was unhappy with their previous implementation team and the support they received, so finding the right partner was paramount in their search for a new ERP system. The company was looking for an ERP VAR who not only had strong product knowledge, development, and integration capabilities, but a proven implementation methodology and a deep understanding of their industry and business needs. As a certified Epicor Gold Partner with a team of highly experienced consultants, the company as confident that e2b teknologies would be a perfect fit.
“Our decision to select Epicor and e2b teknologies was twofold,” said the company’s Director of Project Management. “First, we felt that Epicor’s ERP would provide us with the flexibility, scalability and tools necessary to achieve our improvement objectives; ultimately allowing us to better serve our customers. Secondly, we were looking for more than a vendor; we wanted a partner that would stick with us beyond the initial engagement. e2b teknologies exhibited the characteristics and values we were looking for in a partner that would support us and help bring our vision for this solution to fruition. The combination of those considerations is what drove our decision.”
In addition to Epicor ERP, the company also chose to implement Epicor Cash Collect, an integrated accounts receivable management module published by e2b teknologies. Epicor Cash Collect enhances the credit and collections module found in Epicor ERP providing automated customer communications such as statements, reminder letters, past due notices, dunning letters, and retransmission of invoices. The software also creates a prioritized action list for collectors so they know who to call, when, and why – with all of the information they need at their fingertips to be more productive and effective in their daily tasks and get paid faster.
About e2b teknologies:
e2b teknologies is a passionate and experienced team of industry leaders and business advisers providing high quality, uncomplicated, and innovative ERP and CRM software built on modern technology platforms with turn-key consulting and custom development services. e2b teknologies develops custom cloud-based business applications and resells leading ERP accounting software, CRM, and other enterprise business software applications including Sage 100 ERP, Sage 500 ERP, Sage ERP X3, Epicor ERP, and more.