ERP implementation is not a cheap task, so you want to be sure you’re getting the most bang for your buck. If your employees walk away from the implementation with no retention of the system, however, you’re going to continue to see lag times. One of the most expensive aspects of an ERP implementation is your employees, so if you continue to hear the same questions from them post-training and notice they’re spending time looking up answers on Google, then training wasn’t effective.
Here are the top five ways to cut costs during ERP implementation, without cutting corners.
- Focus on results
An extensive training program showing every in and out of a new program may seem like the most educational option for your employees, but they may also walk away dizzy headed and overwhelmed. About 58 percent of new information presented to learners is forgotten, so the most important part of this process is retention. Tailor the training process to the employee learning it so they aren’t bombarded with information they may never use again.
- Reinforce training
To be sure your employees are retaining the information, revisit with them a week or two down the road. Be sure that after the implementation occurred they haven’t hit a road block in the program. If the ERP software isn’t being used properly, you aren’t wielding the proper results. Continue the education down the road for all software updates, as well.
- Move education online
What’s more expensive than printing out 50 or 100 packets of information including hundreds of pages each? Don’t waste your money creating a document that most people won’t bother flipping through anyways. Move all documents online that can help an employee through the implementation process. It will save money and time by allowing the employee to search through the document quickly.
- Use on-screen guided technology
On-screen guided technology can give step-by-step information to an employee to work through an issue they’re having in the ERP program. This can also be reused for on-boarding a new employee who is unfamiliar with the system. Furthermore, the guided technology can be used as continuing education a year down the road to see where employees stand and whether further training action should be taken. Recycling this kind of training tool will save money across the board.
- Be open to change
This isn’t just a learning process for your employees, but for yourself, as well. If you notice that there is leaky pipe along the process of implementing the new program, fix it. Look for new and innovative ways to teach your employees. You must be open to changing the plan or you will end up with an ineffective ERP solution.
If you’re implementing a new ERP program, doing it right will save you money right off the bat. Cutting corners will have you with a thousands of dollars loss and nothing to show for it. Investing time in and energy into the program from the beginning will save you money in the long run.