Is There a Role for Gamification in ERP Software? This week’s #ERPchat recap

by: Jeanne Lee 
gamification in erp

Another week and another interesting #ERPCHAT! Each week @ERPfocus hosts a twitter conversation called #ERPchat; every week there is a new topic on which anyone is welcome to chime in. If you missed last week’s #ERPchat, “where will ERP be in 10 years?” you can read our highlights here. This week #ERPchat asked the question, “Is there a role for gamification in ERP software?”

This has been a hot topic in the ERP world for a while, but some of you may not know what exactly this means. Gamification can be described as the use of game elements in non-game applications to drive engagement.

Everyone has their own opinion of weather of not gamification has a place in ERP systems but the general consensus on #ERPchat this week seemed to be, that as long as it spurs healthy competition and the entire organization is on board, it is not necessarily a bad thing if it is helping with engagement. Here are a few of the responses to “does gamification have a place in ERP software?”

  • “I think it depends on the user – tech savvy employees vs. non – what role they have & the info they need #ERPchat
  • “Should consider whether or not “gamification” #ERP is enticing to all employees or not #ERPchat
  • ““it’s always a cultural thing. Just another way to improve efforts & results #erpchat
  • “User buy-in really is key to the success of any gamification program – private gamification on user level may be best “
  • “Without gamification there is still competition. It’s not about competition, it’s about pushing to better results.”
  • “It depends on the roles and how they’re defined. Would lean towards “healthy competition,” but only if everyone on board.”
  • “gamification in ERP could help to meet business objectives around resource planning and management.”
  • “ Do you think there can be a danger of elitism in ERP gamification or is it just healthy competition?”
  • “It all depends. It’s good to provide benchmarks for progress, make business processes more engaging”

Looking forward to next week!  If you have anything to add we’d love to hear what you think! Leave comment or, better yet, send us a tweet!

Join the conversation next week by following #ERPChat on twitter & while you are there be sure to follow us too!  @e2bteknologies 


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