Sage has changed its CRM strategy for Sage 500 ERP dramatically through the years. Early versions of Sage 500 were often integrated to the leading CRM solutions available in the late 1990s and early 2000s including Pivotal, Onyx, SalesLogix, and even Seibel.
Sage later acquired Interact Commerce (ACT! and SalesLogix) and heavily promoted SalesLogix for use with Sage 500 ERP. A third party developed integration between Sage 500 ERP and SalesLogix. This integration, called Dynalink, was later acquired and sold by Sage to customers as the primary integration between the two systems. Sage replaced the Dynalink integration after Sage 500 version 7.2 with a new product called ERP Link which is the current integration tool available between Sage 500 ERP and SalesLogix. Continue reading